Headquarters & Direct Desks
Corporate Office & Operations
Marck Securities Pvt. Ltd. operates dedicated trading desks, back-office settlement infrastructure, and depository services from Connaught Place, New Delhi.
Registered & Corporate Dealing Office
B-122, C-123, 12th Floor, Himalaya House, 23 Kasturba Gandhi Marg, Connaught Place, New Delhi – 110001, India.
Trading Desk
011-43177631 / 632Back Office Ops
011-43177633NSDL Depository
011-43570994marckdp@marck.in
Investor Grievance
marck@marck.in
Direct Support Desk
Send an Electronic Inquiry
Please provide your details below. Our client support team will acknowledge and respond within 24 business hours.
Regulatory Protocol
Grievance Redressal Escalation Matrix
In compliance with SEBI operational circulars, clients are advised to follow the designated multi-tier escalation hierarchy for resolving complaints.
| Details of | Contact Person | Registered Office Address | Contact No. | Email ID |
|---|---|---|---|---|
| LEVEL 1 Customer Care | Jyoti Arya | B-122, C-123, 12th Floor, Himalaya House, 23 KG Marg, New Delhi-110001 | 011-43570994 | marckdp@marck.in |
| LEVEL 2 Head of Customer Care | Vipin Kumar Maheshwari | B-122, C-123, 12th Floor, Himalaya House, 23 KG Marg, New Delhi-110001 | 011-43177631 | marck@marck.in |
| LEVEL 3 Compliance Officer | Navin Kumar Maheshwari | B-122, C-123, 12th Floor, Himalaya House, 23 KG Marg, New Delhi-110001 | 011-43177632 | nnavin@rediffmail.com |
| LEVEL 4 Chief Executive Officer (CEO) | Navin Kumar Maheshwari | B-122, C-123, 12th Floor, Himalaya House, 23 KG Marg, New Delhi-110001 | 011-43177633 | nnavin@rediffmail.com |
In case of unresolved grievances, investors may lodge a complaint on SEBI SCORES 2.0 or initiate online dispute resolution via SMART ODR.